Frequently Asked Questions
Answers for Institutional Sellers and Capital Partners
Common questions about the types of assets Glancestar evaluates, how the submission and due diligence process works, and how to inquire about capital relationships.
FREQUENTLY ASKED QUESTIONS
Find Answers by Category
General
What types of mortgage assets does Glancestar evaluate?
Performing and non-performing residential mortgage notes, residential loan portfolios, first-lien mortgage assets, seller-financed residential notes, and select REO opportunities may be considered.
Due Diligence & Submission
Do you review individual mortgage notes?
Yes. Individual residential mortgage notes may be considered alongside portfolio opportunities.
Does submitting an opportunity guarantee an offer?
No. Each submission is evaluated individually, and a submission or review does not guarantee an offer or transaction.
How long does the review process take?
Timing depends on the size and complexity of the opportunity, completeness of information, and scope of due diligence.
How should sensitive information be shared?
Do not send sensitive personal information through initial web forms. If additional documentation is appropriate, Glancestar will coordinate a secure exchange process.
Capital Partners
Who may contact Glancestar about capital relationships?
Qualified institutions, strategic business partners, family offices, and other appropriate parties may inquire about potential business relationships. No investment return is guaranteed.
Important: Please do not include loan account numbers, Social Security numbers, borrower personal data, or other sensitive information in initial inquiries. A secure submission environment is available through The Glancestar Acquisition Center™ for detailed portfolio data.
Still Have Questions?
If you don’t see the answer you’re looking for, we invite you to begin a confidential conversation with our team.